Effective Date: 9/10/2024

 

TecHouse is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, products, and services.

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1. Information We Collect

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We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our website, place an order, fill out a form, subscribe to our newsletter, respond to a survey, or contact us for support. The personal information we collect may include:

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• Contact Information: Name, email address, phone number, company name, and mailing address.

• Technical Information: IP address, browser type, operating system, referring URLs, and access times.

• Order Information: Details of products purchased, shipping address, and payment information.

• Communication Data: Records of your communications with us, including support requests, inquiries, and feedback.

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2. How We Use Your Information

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TecHouse uses your personal information for the following purposes:

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• To Provide Services: To process your orders, manage your account, and deliver the products or services you request.

• To Improve Customer Service: To respond to your inquiries, provide support, and improve our services and website.

• To Personalize User Experience: To tailor our website and communications to better suit your preferences and interests.

• To Process Transactions: To manage payments, fulfill orders, and handle related financial operations.

• To Communicate: To send you updates, promotions, newsletters, and other relevant information about our products and services. You can opt out of receiving these communications at any time.

• To Improve Our Website: We may use feedback you provide to improve our products, services, and website functionality.

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3. How We Protect Your Information

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We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

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4. Sharing Your Information

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TecHouse does not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

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• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

• Legal Compliance: We may release your information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety.

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5. Third-Party Websites

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Our website may contain links to third-party sites. TecHouse is not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

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6. Cookies and Tracking Technologies

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Our website may use "cookies" to enhance your experience. Cookies are small files that are stored on your computer's hard drive by your browser. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of our website may not function properly without cookies.

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7. Your Rights

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You have the right to access, update, or delete your personal information that we hold. You may also have the right to object to certain data processing practices or request data portability. To exercise these rights, please contact us using the contact information provided below.

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8. Changes to This Privacy Policy

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TecHouse reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically for any changes.

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9. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

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TecHouse Corporation
701 S Richfield Road
Placentia, CA 92870
Phone: 714-993-9955
Email: sales@techousecorp.com